In this era of technology, mobile wallets, payment apps or online wallets such as Paytm are essential for carrying out tasks such as paying utility bills or buying something online. But there might come a point when you want to erase your transaction history for privacy reasons or just want to clean your Paytm account. This tutorial will give you elaborate information on how you can control and erase your Paytm transaction records.
Why Delete Paytm Transaction History?
There are several reasons why users might want to delete or hide their Paytm transaction history:
- Privacy Concerns: If you share your phone with others or if someone else has access to your Paytm app, you may want to keep your transaction records private.
- Security Reasons: Deleting sensitive financial data can reduce the risk of unauthorized access or misuse.
- Clutter Removal: Over time, Paytm’s transaction history can become extensive. You may want to clear it out for a cleaner, more organized app.
- Account Maintenance: If you plan to sell your phone or transfer your Paytm account to someone else, clearing your history could prevent sharing sensitive information.
Types of Data Stored in Paytm
Understand what data Paytm retains before trying to erase transaction history.
- History of Transactions: Payer and payee’s payments history, money transfers, UPI payments, and transfers to and from the wallet.
- History of Orders: If you purchase items from Paytm Mall or Paytm First, then you will have your order history saved.
- Related Data: Your telephone number, KYC information, and other relevant data such as bank account information and payment methods used.
- Wallets: Any money that remained in your Paytm Wallet and transactions involving UPI.
How to Delete Paytm History: Step By Step Guide in 2025

Option 1: Hide Your Transactions on Paytm for Extra Privacy
Mobile apps hide, not delete, transaction history from the server.
Steps to Hide Paytm Transactions:
- Open the Paytm App:
- Open the Paytm Application installed on your mobile device.
- Go To ‘Passbook’:
- Click on the ‘Passbook’ icon at the base of your screen. This section comprises the list of all your transactions depicting your usage of the app.
- Choose a Transaction:
- Go through your list of transactions and spot the one that you want to conceal.
- Slide to the Left on the Transaction:
- Slide to the left on the transaction so that more options can be displayed.
- Click on ‘Hide’:
- Click on ‘Hide’ so that this transaction is excluded from the feed of transactions visible on your account profile.
- Confirmation:
- When people hide a transaction in Paytm, it still stays in the db but it is not accessible on Paytm. But to access those concealed transactions, you need to verify the action.
Note: Keep in mind that concealing a transaction means that it would not be deleted but instead made harder to see in the app.
Option 2: Delete Cache and App Data to Make it More Secure
Deleting the cache of Paytm will get rid of the temporary files saved on your device. However, doing this will not clean up any transaction data in the Paytm server.
Paytm App Cache Deletion Procedure:
- Open Settings:
- Access your phone’s Settings.
- Locate Apps or App Manager:
- Look for the section that says Apps or App Manager.
- Choose Paytm:
- Scroll through the installed applications to locate Paytm and click on it.
- Clear Cache:
- Click on the Storage option and then on Clear Cache. This will clear temporary data such as images, login, and other cached data.
Your transaction records or account data are not affected by cache deletion.
Option 3: Download Your Paytm Transaction History
The app doesn’t allow direct deletion of transaction history, but you can save it before removal. Here’s how to do it:
Steps to Download Your Transaction History:
- Launch the Paytm app on your phone:
- Find the app on your Google Play Store or Apple Store and download it on your phone to be able to pay for your purchases efficiently.
- Viewing your transaction history:
- Using the app, you should select ‘Passbook’ and check your transaction details.
- Using the options menu for transaction history:
- Find the options menu through the settings and locate the Download button to select a PDF or a CSV version of history so that you may be able to download it.
- Future use:
- Ensure to save the file onto your device or cloud storage so it can be referred to at a later date if required.
- Deletion of unneeded records:
- Once the download has been done, you will get the convenience to either hide or delete records of transactions that are not required.
Option 4: Deleting Your Paytm Account (Extreme Measure)
Deleting your Paytm account will remove all transaction history and data:
Steps to Delete Your Paytm Account:
- Open Paytm App:
- Launch the Paytm app on your phone.
- Navigate to Help & Support:
- Scroll to the bottom and tap on the ‘Help & Support’ section.
- Choose Account Related Issues:
- Select ‘Account Related Issues’ and then choose ‘Delete my Paytm Account’.
- Submit Your Request:
- Follow the on-screen instructions to submit a request for account deletion. You will likely be asked to provide identity verification details.
- Wait for Confirmation:
- Once your request is processed, Paytm will delete your account within a few business days. Your transaction history will be permanently erased.
Note: Deleting your account is irreversible, so make sure you back up any essential data before proceeding.
Alternatives to Deleting Paytm History
While deleting your transactions is not possible as per the policies set by Paytm, you have the option to use the features mentioned below to ensure your privacy :

- Hide Transactions: An alternative to deleting your transaction history is to simply hide it from the app’s interface.
- Clear App Cache: Minimizing temporary files is best facilitated by frequently clearing your app’s cache data.
- Use Paytm with Caution: When using Paytm, it’s important to understand that the instruction can do more harm than good when privacy matters the most.
- Change Privacy Settings: Pay attention to what post-Paytm allows you to do, especially the privacy settings, and where necessary, change the default settings.
Also Read: How to Delete PhonePe Payment History in 2025
Paytm Data Privacy and Protection
Though we respect Paytm’s undertaking of safeguarding data, users are beseeched always to guarantee the following:
- Understanding Paytm’s Privacy Policy: Read and comprehend the rules concerning the handling, storing, and disseminating of one’s data.
- Setting Up Two-Factor Authentication: Mitigate the risks on one’s Paytm account by enabling 2FA.
- Keeping an Eye on Transactions: Check your transactions and if you suspect any irregularities, report them to Paytm’s customer support team.
Conclusion
Transactions can be hidden, records saved for easy access, and caches can be cleared to manage one’s Paytm history. Although it isn’t possible to fully delete everything, deleting one’s account would seem to do so, however. To safeguard your account details from unauthorized access, use encryption, set a password lock, and enhance account security.
FAQs Related To How to Delete Paytm History?
1. How can I delete my Paytm transaction history?
As of now, there is no method in Paytm that allows users to delete their transaction history. You have the option to call Paytm support to delete the history, or you can delete your app data to get rid of the cache saved on your phone but other than that, you’re unable to delete the information manually.
2. Can I permanently delete my Paytm payment history?
No, Paytm does not provide a feature to permanently delete payment history. However, payment history can be managed by contacting the customer service team of Paytm. The transactions are kept for compliance and regulatory requirements.
3. How do I hide my Paytm transaction history?
Paytm is an app that offers its customers transactions and purchases, it also allows them to shield their personal information and that is why the app has the option of hiding the transaction history. You can also delete the app data stored on your phone but this would not delete the history kept on the Paytm servers.
4. Is it possible to delete my Paytm account history?
The history of your account remains in history forever. Claims: The records of all the transactions will still be kept for legal purposes. Nevertheless, when barring the use of Paytm, one can deactivate their account with the support team for Paytm.
5. Why can’t I clear Paytm transaction history?
The reason why the transaction history cannot be manually erased is due to the fact there are legal requirements. Regulatory authorities have laws that tell companies how long they need to hold on to the transaction history of a customer.