How to Delete mPokket Account?

Are you wondering how to delete your mPokket account? It’s possible that you might not want to use the service anymore or due to some other reason want to shut down the account. This post is meant for you. We will include everything you need to know about account deletion and data retention policies, so you’ll have all the information necessary to delete your account easily and safely.

Why You May Want to Delete Your mPokket Account

You may wish to cancel your mPokket account for the following reasons:

  • No Longer Need the Service: If you settled your loan, you may not need the website or application anymore.
  • Switching to a Different Platform: You might have found a suitable option and want to close your mPokket account.
  • Security Concerns: You may have concerns regarding your privacy or simply wish to delete all your data from our systems.
  • Unresolved Issues: If you encounter any other issues with the app or the service that you have not solved, it may be time to delete the account.

Whatever the case is, deleting your mPokket account is easy and this guide will show you how.

Step-by-Step Guide to Deleting Your mPokket Account

Option 1: Send a Deletion Request via Email If you aim to permanently delete your mPokket account, the best and quickest way is to draft a message to their email support.

Step-by-Step Guide to Deleting Your mPokket Account

  1. Compose an Email: Use your registered email address to send an email to support@mpokket.com.
  2. Submit the Request: Send the email and wait for a response from the mPokket support team. You will receive a confirmation of your request.
  3. Data Deletion Process: mPokket after confirming the review will regard it as a request and proceed to remove it. Repay your dues if there are any, so that the other approved user can remove the account, and the application will no longer be working for you.

Option 2: Through the mPokket App Request a Deletion of your Account Other than option 1, there is also option two where you may decide to delete your account directly from the mPokket Application. Here it is.

  1. Opening the App: The first step is to log in to your mPokket account through the application installed on your phone.
  2. FAQ Go To: Find FAQs from the settings of the app.
  3. Deletion of an Account Instructions: Use the instructions provided to make a deletion request from the app, directly.
  4. Submit Your Request: Following the instructions provided, make sure to submit a request for a deletion of the account.

Mistakes To Avoid Before Deleting The mPokket Account

  1. Outstanding Loans: If you have an active loan, you must repay it before deleting your account. Unpaid loans can prevent the account deletion process from being completed.
  2. Data Retention Policy: Even after account deletion, mPokket may retain certain data as required by applicable laws, including your mobile number, email ID, user ID, and profession.
  3. Access to Loan History: Making an account deletion entails the loss of previously mentioned access including all of the loan history.

Data Retention and Archived Information

After deleting your account, mPokket will keep your information which includes your legal name, and comply with the data retention policies and regulations set by the RBI. The company adheres to all legal data retention policies and regulations set by the RBI.

  • For Approved Users with No Outstanding Loans: All your data will be deleted and stored for legal or regulatory requirements after the deletion of your account but this data will still include your email ID, mobile number, external ID, user ID, and professional however doing this is within the guidelines set forth by the RBI.
  • For Users with Outstanding Loans: You must close any active loans before you can request deletion. The platform will retain your loan information until all dues are cleared.
  • For Unapproved Users: If you have not completed the verification process or are an unapproved user then all your data will be removed as soon as the deletion request gets processed except the archived data.

What Happens After You Delete Your Account?

Your account deletion means losing the access to mPokket platform and here are the steps explaining what you can expect.

  1. Access is Revoked: After deleting your account, mPokket will no longer be of any use to you in terms of logging or services provided.
  2. Archived Data: As mentioned, some of your data will be archived, but it will not be accessible for future transactions or service-related purposes.
  3. Refunds and Loans: You will have to clear any pending loans or refunds before you move on to delete your account.

Also Read : mPokket: Instant Loans & Quick Financial Solutions

Conclusion

All in all, removing your account has some merit together with some shortcomings. In summary, remember to look out for any loans you may have taken with mPokket as removing your account entails the closing of your loans with them. As always, if you run into any issues please reach out to customer service via email or within the app.

FAQs on mPokket Account Deletion

1. Can I delete my mPokket account if I have an outstanding loan?

This is not possible, you are only able to delete your mPokket account after closing all your outstanding loans.

2. How long does it take to delete my mPokket account?

The deletion process may take a few days to complete, depending on your request and any pending transactions.

3. Will my mPokket data be permanently deleted?

Yes, but only some data, as mPokket has to maintain specific data for compliance purposes, BY policy such data will not be serviceable anymore.

4. Can I reactivate my mPokket account after deletion?

Once your account is deleted, it cannot be reactivated. If you wish to use the service again, you must create a new account.

5. How do I permanently delete my mPokket account?

To permanently remove your MPokket account, send an email to support@mpokket.com with the subject “Delete my account” and your mobile number or delete the account from the app as a request.

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