Myntra is amongst Undia’s known online fashion and apparel shopping sites. They have aspects of clothing, shoes, and other items to offer. While shopping on Myntra is always fun, there comes a time when you need to cancel an order due to unforeseen reasons. Be it you changing your mind, you getting a better deal, or you have an issue with the product, canceling an order on Myntra is very simple. We are going to show you how to cancel your Myntra order without any difficulty. We’ll make it easy for you to understand the steps needed to complete the entire process.
How to Cancel Myntra Order Step-by-Step
Follow these steps :
Step 1: Check Myntra’s Cancellation Policy
Before beginning with the cancellation process, it is wise to understand the cancellation policy of Myntra. Recently, Myntra has allowed for the cancellation of orders only on certain conditions.
- Cancellations: Orders can usually be canceled within a short window after placing them these will automatically be canceled if the order has not proceeded to the dispatch or shipping phase.
- Restrictions on Product Categories: These may include but are not limited to certain items like personalized and customized products.
It is advised to place the cancellation order without delay if you wish to prevent unfavorable scenarios from arising.
Step 2: Log Into Your Myntra Account
Carry on with the steps outlined below to begin the cancellation process:

- Go to the Myntra website or launch the Myntra App.
- Log in using the username and password you have registered with the account. If you do not have an account, you should create one to move forward.
Step 3: Go to Your Order History
When the login process is complete, do the following:
- Click the ‘Profile‘ section at the top right corner
- Click on ‘My Orders’ to watch the last orders you made, which are available to you in the dropdown list.
Here, you will find all your orders including those that are yet to be completed or delivered to you.
Step 4: Select the Order You Want to Cancel
You should go through the orders and identify the one you would want to be changed.
- Browse through the orders and locate the one you wish to cancel.
- Click on the ‘Cancel’ button next to the order.
Step 5: Follow the Cancellation Instructions
If the cancellation option applies to your order, you will receive a prompt to follow some instructions on the screen. You might be asked if you want to cancel and also give an explanation on why you wish to do so, this part is optional.
Step 6: Confirmation and Refund Process
After your cancellation is processed, a verification notification will be sent to you via SMS or email.
- Refund Processing: After verification is completed, the refund will be processed and within a couple of business days it will reflect on the payment channels where the transaction was originally made.
- Cash on Delivery Orders: In cases when you selected COD, the order simply would not go out and would be canceled before shipment.
Step 7: Alternative: Contact Myntra Customer Support
If you are unable to cancel the order online, you could always try to contact the customer support center. To reach out to Myntra, you can do the following:
- Phone: Call Myntra’s helpline at 1800-102-6969.
- Email: You can write to their customer support via email.
- LiveChat: You can start a live chat using the Myntra app or website, and get assistance.
The customer support team will assist you with the cancellation process and guide you if there are any issues.
What If You Can’t Cancel the Order?
In some cases, you may not be able to cancel your order if it’s already been shipped or is in the dispatch process. However, Myntra offers an easy return policy for most products. If you receive your order and are unhappy with it, you can request a return within a specific time frame (usually 30 days).
Also Read: How to Close Amazon Pay Later?
Conclusion
It’s easy to cancel an order on Myntra, provided you’re quick about it. This guide is particularly useful as it gives information not only about how to go about canceling an order but also about the Myntra cancellation policy. Be sure to check your order status regularly and initiate cancellations as necessary without any delays.
If these principles are put into practice, you will be able to make the best out of your shopping experience on Myntra while being able to place orders without any worry. Enjoy shopping!
FAQs Related To How to Cancel Order on Myntra
1. Can I cancel my Myntra order after it has been shipped?
No, once your order has been shipped, Myntra does not allow cancellations. However, you can request a return once the product is delivered, provided it meets the return policy criteria.
2. How do I cancel my Myntra order?
To cancel your Myntra order, follow these steps:
- Log in to your Myntra account.
- Navigate to ‘My Orders’.
- Select the order you want to cancel and click on the ‘Cancel’ button.
- Follow the on-screen instructions to confirm the cancellation.
3. How long do I have to cancel my Myntra order?
You can cancel your order within a short time after placing it before the product is processed for dispatch. The cancellation window is usually available for a few hours after placing the order.
4. Can I cancel a Myntra order with a Cash-on-delivery (COD) payment?
Yes, if you’ve selected Cash on Delivery, you can still cancel the order. Myntra will not process the delivery, and your order will be canceled before shipment.
5. What happens after I cancel my Myntra order?
Once your order is successfully canceled, Myntra will send you a confirmation via email or SMS. If you’ve made an online payment, the refund will be processed back to your original payment method.
6. Can I cancel a Myntra order if it’s still processing?
Of course, if the order has not been dispatched from their processing area, you can cancel it. Just head over to the ‘My Orders’ section, select the order, and click on ‘Cancel’. This feature remains available until the order gets into the shipping state.
7. Is there a cancellation fee for Myntra orders?
Myntra does not impose a fee for cancellation. However, you should avoid the order cancellation mishap by making sure that you do so within the permissible time frame, and presumably before the order has been dispatched.
8. Can I cancel a Myntra order from the Myntra app?
Yes, your order in Myntra can be canceled from the respective app itself. Just open the app, enter your account credentials, go to ‘My Orders’, and click on the order which you wish to cancel. It is pretty straightforward, just make sure you follow the prompts.
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